Privacy Policy for Acupuncture Torbay

Our website address is:

The address is 34 Manor Road, Preston, Paignton, Torbay TQ3 1DB

What personal data we collect?

When visitors leave comments on the feedback page we will take note of the comments and possibly reply if there is an email address.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

Data about you by these websites, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

No one unless we are forced to by Law enforcement agencies then we will inform you why this has happened.

How long we retain your data

When you visit the Clinic for treatment I will ask for basic details and fill in a diagnosis Sheet. This along with any Consent forms will be retained by me for at least five years. This is only so I have a record of your treatments. I don’t send out advertising materials to Patients. If you telephone me, your phone number will be retained for five years. I try my best to retain your privacy. You can consider the information you give me to be confidential exactly the same as a Doctor.

If you e-mail me

Your e-mails will be retained on my system for a period of five years.

What rights you have over your data

You can request to receive a copy of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. I like my Privacy Policy to be fair on both sides but if you have any comments please let me know and I will review my Policy.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How we protect your data

Data will be retained on my system for five years under a Password protected e-mail system and notes will be retained physically at my Clinic or Home for safe keeping. If I retire from Acupuncture I will still retain records in the spirit of this Privacy Policy for five years.

What data breach procedures we have in place

If your data is breached I will inform you of what has happened. The only digital information I have is your e-mails, Facebook Messenger messages or phone numbers on my Mobile phone.

Video Recordings

I use CCTV in the Clinic and have a licence from the Information Commissioners Office for this. This is to protect me from false misconduct alligations as I am a ‘Lone Worker’. Recordings are held on my recorder until they are taped over again by the machine, it works on a Hard Drive loop. I will provide this to law enforcement for my protection and also if they produce the correct paperwork for good reason. I will not let anyone see the recordings unless there is good legal reason to do so. The recordings are encrypted and password protected.